What is a passkey?
A passkey is a credential stored on a device — your phone, your laptop, a security key, or a platform credential manager like iCloud Keychain or Google Password Manager. When you sign in, the device proves who you are by signing a challenge from PulsePass with a private key that never leaves the device. The server verifies the signature against a public key it already has on file. There is no password to type, leak, or reuse on a phishing site.
Passkeys are built on the WebAuthn standard, the same technology banks and major consumer services use. Every modern browser and operating system supports them.
Why passkeys on PulsePass
- Phishing-resistant. A passkey created for PulsePass can only be used on PulsePass. It won’t work on a lookalike domain, even if you were tricked into visiting one.
- Nothing secret is stored on our servers. We only keep the public half of the key. A breach of our database cannot reveal your credentials.
- Multi-factor by default. Using a passkey proves both “something you have” (the device) and “something you are” (biometric or PIN). You don’t need a separate 2FA prompt.
- Works everywhere PulsePass does. A passkey registered from any Pulse app signs you in to every Pulse app.
Adding a passkey
You can add a passkey from two places:
- Your PulsePass account — the Passkeys page under Security.
- The PulsePass sign-in server — the Manage passkeys page available once you’re signed in.
The flow is the same in either place:
- Click Add passkey.
- Your browser prompts you to use your fingerprint, face recognition, device PIN, or a security key.
- Optionally give the passkey a name (for example, “Work laptop” or “Personal iPhone”).
- The passkey appears in the list. You can rename it or remove it at any time.
Tip — register more than one device. Add a passkey on both your phone and your computer. If you lose one, you can still sign in from the other.
Signing in with a passkey
On the PulsePass sign-in page, click Sign in with a passkey. Your browser asks your device to confirm who you are, and you’re in — no email, no password, no 2FA code.
Many browsers also surface your passkey automatically in the email field’s autofill menu. Selecting it runs the same ceremony without ever touching the password form.
Removing a passkey from a device
Removing a passkey from your PulsePass account deletes the server-side record — but the credential may still be visible in your device’s credential manager until you remove it there too. Use the tabs below for the exact steps on your platform.
Remove a passkey on Windows 11
- Open Settings → Accounts → Passkey settings.
- Search for
pulsepass.com(orlocalhostin development environments). - Click the three-dot menu next to the passkey and choose Delete passkey.
- If the passkey was stored on a security key instead of Windows Hello, use the manufacturer’s tool (for example, YubiKey Manager) to reset the FIDO credential.
Remove a passkey on Android
- Open the Google Password Manager app (or Settings → Passwords & accounts → Google).
- Tap Passkeys and find the entry for
pulsepass.com. - Tap the entry and choose Delete.
- On Samsung devices, passkeys stored in Samsung Pass are managed separately — open Samsung Pass and remove the entry from there.
Remove a passkey on iPhone or iPad
- Open Settings → Passwords (you’ll be asked to authenticate with Face ID, Touch ID, or your passcode).
- Search for
pulsepass.com. - Tap the entry, then Delete Passkey.
- iCloud Keychain syncs passkeys across your Apple devices, so deleting on one device removes it from the others.
Remove a passkey on macOS
- Open System Settings → Passwords.
- Search for
pulsepass.comand select the entry. - Click Delete Passkey.
- Because iCloud Keychain syncs across devices, this also removes the passkey from your iPhone and iPad.
Why there are two lists. PulsePass stores the public half of the passkey; your device stores the private half. Removing it from one side doesn’t automatically clear the other. For a complete cleanup, remove the passkey from both PulsePass and your device credential manager.
If you lose all your devices
Passkeys don’t have recovery codes of their own. If you lose access to every device where you registered a passkey, fall back to signing in with your email and password. From there you can add a new passkey on your replacement device. If you also don’t remember your password, use the password-reset flow — and if you hit a dead end, contact support for administrator-assisted recovery.
The easiest way to avoid this situation is to register passkeys on more than one device, or use a passkey manager (iCloud Keychain, Google Password Manager, 1Password, Bitwarden) that syncs passkeys across your devices automatically.