Privacy Policy

Privacy policy for PulsePass

This Privacy Policy is a working draft for PulsePass and related services operated by thePulse Inc. It is intended to explain, at a high level, how we collect, use, and protect information while a final version is being reviewed by legal counsel.

1. Information We Collect

Depending on how you use PulsePass and connected applications, we may collect:

  • account information such as name, email address, username, and login identifiers;
  • profile and organization information such as memberships, roles, invitations, and preferences;
  • authentication and security data such as sign-in events, device or browser details, IP address, and audit activity;
  • service usage data such as pages visited, actions taken, and diagnostics needed to operate or improve the service; and
  • business records related to support, billing, projects, or other services provided by thePulse Inc.

2. How We Use Information

We use information we collect to:

  • create and manage accounts;
  • authenticate users and provide single sign-on;
  • manage organization memberships, permissions, and access control;
  • operate, secure, maintain, and improve our services;
  • communicate with users about service activity, support, updates, and administrative matters; and
  • meet legal, security, financial, and operational requirements.

3. How Information May Be Shared

We may share information:

  • with sites or applications that use PulsePass to authenticate you, but only as needed to provide sign-in and authorized account functionality;
  • with service providers or vendors that help us host, secure, monitor, support, or operate our services;
  • within thePulse Inc. for legitimate business, support, billing, and administrative purposes; and
  • when required by law, legal process, or to protect rights, safety, systems, or users.

4. Cookies and Session Technologies

We may use cookies and similar technologies to keep users signed in, remember preferences, protect accounts, and understand service usage. Some cookies are necessary for authentication and security and may not function properly if disabled.

5. Data Retention

We retain information for as long as reasonably necessary to operate services, maintain security and audit records, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal and account information. No system can be guaranteed to be completely secure, but we work to reduce risk and respond appropriately to suspected incidents.

7. Your Choices

You may be able to update certain account or profile details through PulsePass or connected applications. Organization-related data may also be managed by organization administrators. You may request account or data assistance through our published support or contact channels.

8. Third-Party Services

PulsePass may be used to access third-party sites or applications. When you choose to sign in to those services, their own privacy practices will also apply. We encourage users to review the privacy notices of any service they access through PulsePass.

9. Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve or as legal requirements change. Updated versions will be posted on this page.

10. Interim Draft Notice

This policy is intended to provide a practical interim summary of our privacy practices until a final version is reviewed and approved by legal counsel.

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